Technical Engineer - Kenya

Job Duties

• Reporting to the Country Manager, this position requires the ability to understand customers¡¯ needs and problems, to extract information and in the end provide the best solutions.
• The primary responsibility as a Technical Engineer is to provide technical service, support and repairs to customer locally and regionally.
• Conduct D-Link Certified Training program and Technical Seminar
• Administer RMA tracking process and programme

Requirements

• Experience in working in a client-facing technical support role with vast trouble-shooting experiences.
• Some Knowledge of IT networking technologies like Wireless, ADSL Broadband , VoIP, Gigabit Ethernet, Firewall/ Security, VPN will be advantageous
• He/She should be an analytical, initiative, diligent, pro-active person and customer service oriented person.
• He/She must be patient and courteous when handling our customer with good communication skills in English language.

If you fit the above profile, join us today for a rewarding career by applying with a detail resume, current and expected salaries and contact number to: ilim@dlink.com.sg